Arthur Andersen retained for strategic e-plan for city
consulting firm Arthur Andersen, which developed an information technology
strategic plan for the City of Orlando, was chosen to do the same
for the City of Miami.
officials said negotiations for the $500,000 contract will be wrapped
up within two months.
survey of the city's computer needs will take six months, said Aldo
Stancato, director of the city's information technology department.
Andersen's proposal was chosen from six submitted this year. Mr. Stancato
said the city requested proposals from more than 150 consulting firms.
contract, which could cost the city up to $608,000, includes a monitoring
program and would bring technology consultants in for a sweeping assessment
of the city's Internet and networking needs.
next real push is e-government," said Bertha Henry, assistant
city manager for finance and administration, who chaired the city's
information technology steering committee.
we're going to compete in this arena as a local government we have
to provide that service to our residents and our businesses,"
Ms. Henry said.
officials foresee residents logging on to the Internet to pay bills
or get information on city programs, foregoing the trek to city offices.
the right technology in place, architects and builders could submit
building schematics and architectural drawings over the Internet,
reducing waiting lines at the city's building department, officials
Rollason, assistant city manager for operations, said the plan will
include a three- to five-year mid-range plan and a long-term plan
looking at needs for seven to 10 years.
changes so rapidly, but we've got to start to get some kind of focus
for interfacing with the users," Mr. Rollason said.
said he envisions touch-screen, user-friendly computers at city regional
Neighborhood Enhancement Team offices that could be used by low-income
residents to apply for building permits or access city information.
just need to come into the potential of what the computer gives us,"
Mr. Rollason said, "then, within the range of expenditures that
the city has to devote to this type of program, come up with a plan
to start benchmarking and doing these things."
a very positive thing for the city because we've never really had
a comprehensive information technology plan to look at everybody's
needs as a whole," Mr. Stancato said. "Instead of having
a bunch of little projects we can end up with several large projects
that can meet everybody's needs."
city already spent $10 million last year upgrading antiquated computer
equipment and technology infrastructure, taking steps to move from
a mainframe system to individual work stations. City buildings have
been tied into a citywide communications system.
Stancato said the city will spend $2 million more this year on technology
upgrades. He said the police department is also planning a $6 million
upgrade of its dispatch system, which was developed in the early 1980s.
strategic information technology plan commissioned from Arthur Andersen
goes beyond equipment, taking a broader look at available software
Stancato said consultants will study document management and ways
that electronic work flow may reduce paperwork.
survey requires an assessment of all the city's business practices
and how technology could be best used to deliver services, Ms. Henry
in some of our business practices," she said, "we are way
behind the times."
limited funding available for information technology needs, Ms. Henry
said, "we really need a plan to help build those recommendations
and make those decisions."