Romaine Seguin rose from unloading trailers at 3:30 a.m. in 29-year career to become UPS president for Americas
As president of UPS Americas Region, Romaine Seguin oversees all package and cargo operations in Canada, Latin America and the Caribbean.
Ms. Seguin became president following a 29-year career with UPS, working her way up from part-time hub supervisor in 1983 in Missouri. In 1989 she accepted a five-year assignment in Europe, living in the United Kingdom and France.
"UPS is unique," she said. "We promote within. We'll hire lawyers for specialty functions off the street, but typically most of us work our way throughout."
After returning to the US in 1994, Ms. Seguin worked as an air-district controller in Louisville, KY, managing the ramp and hub division from 1996 to 1999. In 1999 Ms. Seguin moved to Detroit as operations division manager, in 2001 she was promoted to managing director of the Gulf South district and in 2004 she was named managing director of the Minnesota district.
In October 2007 Ms. Seguin moved to Milan, where she served as managing director of UPS South Europe, and was later promoted to chief operating officer for the Europe, Middle East and Africa region, based in Brussels.
Ms. Seguin was asked to serve as president of the Americas Region in September 2010, where she has used the experienced she gained abroad to better operations in the southern US.
"I feel when you live in different cities you learn a different way to handle labor," she said. "If you get the chance to work abroad or live abroad, absolutely take it in a second. I really think that's what helped me for this position. The more experience you get with diversity and people in situations, the better it prepares us for the job."
Ms. Seguin helped open the first automated test wing at UPS Worldport, which was used to test and validate $2 billion worth of technology and equipment. She played a large role in the development of company's green efforts with the introduction of 12 zero-emission electric vehicles and 30 compressed natural gas vans in Germany and the United Kingdom.
"Sustainability is a very, very big part of the way we do business," she said. "It's important with our vendors. We want to partner with vendors who have the same vision. It's important to our customers and it's important to our employees."
Ms. Seguin discussed UPS's position as the world's ninth largest airline and the largest air cargo carrier at Miami International Airport with Miami Today staff writer Ashley Hopkins at the UPS Americas Region offices.
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